1858banner

Author Topic: Case Knife Customer Service  (Read 3869 times)

0 Members and 1 Guest are viewing this topic.

Offline Tom-ADC

  • Old Salt
  • Ultimate Forum Legend
  • *******
  • Posts: 5124
Case Knife Customer Service
« on: March 06, 2015, 12:29:32 PM »
Just an idea on how good buffing can work I got a great buy on these two case Folding Hunter knives the first owner engraved both with I think one of those electric pencils. I sent them to Case and they buffed the marks out and charged me zero/



« Last Edit: March 06, 2015, 03:38:55 PM by Tom-ADC »
US Navy Retired, NRA life member, VFW life member, American Legion, FRA, KofC
Time Magazine person of the year.....2006

Offline mazo kid

  • Ultimate Forum Legend
  • *******
  • Posts: 6619
Re: Case Knife Customer Service
« Reply #1 on: March 06, 2015, 01:26:38 PM »
Very nice! A company that cares about customer relations!  {?|

Offline DD4lifeusmc

  • Ultimate Forum Legend
  • *******
  • Posts: 9226
Re: Case Knife Customer Service
« Reply #2 on: March 06, 2015, 02:26:17 PM »
Have always felt that way and so did my bosses in the past.
I wonder just how many more people would increase their package deal, let alone sign up for service
if Comcast and such would change their policy and actually give superior service?
The bended knee is not a tradition of our Corps.
General Alexander A. Vandergrift, USMC
to the Senate Naval Affairs Committee, 5 May 1946
------------
Marines Birthday  11/10/1775
USA birthday  7/4/1776

Offline SourMashII

  • Forum Legend
  • ******
  • Posts: 1413
  • Smokin'......
Re: Case Knife Customer Service
« Reply #3 on: March 06, 2015, 04:27:30 PM »
I have a client basis with the last name Barlow, they live on the UT/AZ border.

Most of them (blew me away) had no clue that there was such a thing as a Barlow knife...

Maybe they just call it a knife?
Soaking this up like a Parched sponge.

Offline Mad Dog Stafford

  • The Forum Drunk!
  • No Life Whatsoever!
  • ********
  • Posts: 24203
  • And away I go! What? Me worry? Nay!!!
Re: Case Knife Customer Service
« Reply #4 on: March 07, 2015, 07:29:17 AM »
WOW! Tom, I never knew you could buff something out like that.
Tombstone(not the pizza kind)
Heaven didn't want me and Hell was afraid I'll take over!

Offline Tom-ADC

  • Old Salt
  • Ultimate Forum Legend
  • *******
  • Posts: 5124
Re: Case Knife Customer Service
« Reply #5 on: March 07, 2015, 08:35:00 AM »
WOW! Tom, I never knew you could buff something out like that.

Sam I'm sure they burnished them first to push any remaining metal back into the hole and then buffed.
« Last Edit: March 07, 2015, 11:17:53 AM by Tom-ADC »
US Navy Retired, NRA life member, VFW life member, American Legion, FRA, KofC
Time Magazine person of the year.....2006

Offline Mad Dog Stafford

  • The Forum Drunk!
  • No Life Whatsoever!
  • ********
  • Posts: 24203
  • And away I go! What? Me worry? Nay!!!
Re: Case Knife Customer Service
« Reply #6 on: March 07, 2015, 08:55:30 AM »
 (T^
Tombstone(not the pizza kind)
Heaven didn't want me and Hell was afraid I'll take over!